Roksana is a seasoned professional with a diverse background in customer success management, technical support, and sales. With over a decade of experience in various industries, Roksana has honed exceptional skills in building and maintaining strong client relationships, ensuring customer satisfaction, and driving business growth.
Currently serving as a Customer Success Manager at Cardiomatics, Roksana excels in onboarding new clients, providing ongoing support and training, and identifying opportunities for product enhancement based on customer feedback.
With a solid educational foundation, including a Master's degree in Journalism and Social Communication and postgraduate studies in Psychology Practical Psychology of Leading and Negotiation, Roksana possesses a unique blend of communication, problem-solving, and leadership skills.
Experienced marketing and communications professional with over 5 years of industry experience. Passionate about creating and implementing effective marketing strategies, focusing on building customer relationships and brand development. My skills include managing marketing campaigns, analyzing market data, and effective communication with teams and clients. Ready for new challenges and professional development opportunities.
Clinical project manager with analytical thinking skills and an action-oriented mindset, experienced in conducting international studies (USA, Switzerland, Germany, Croatia, Poland), working closely with Scientific Advisory Boards and KOLs formed by world-class scientists. Researcher involved in generating scientific evidence with experience in pharmaceuticals, MedTech, Competitive Intelligence, and Health Economics. PharmD in drug discovery and development, postgraduate degree in Conducting and Monitoring Clinical Trials and Managing Innovative Projects, MBA student. Co-author of 14 scientific research articles with a total impact factor of 47,238 (h-index=5).
I'm a marketing & communications professional with over 15 years of experience. I specialize in developing an integrated communication strategy to promote med-tech solutions across multiple markets. In my daily work, I primarily focus on:
project management based on setting and achieving PR and marketing KPIs,
building excellent relationships with a wide range of stakeholders,
connecting the dots to identify potential opportunities that can help increase brand awareness.
Health IT + medtech innovation journalist and communication consultant, working internationally out of Berlin/Germany.
Health IT + medtech innovation journalist and communication consultant, working national + internationally out of Berlin/Germany.
Cardiology Resident in the 1st Department of Cardiology, Medical University of Warsaw.
Among his scope of interest are arrhythmology and cardiac pacing, heart failure treatment, and artificial intelligence technology in Medicine.
Medical data analyst, educated in biomedical and management engineering. Quality Assurance is her area of expertise.
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Cardiomatics Certified Excellence 2025 is a first-of-its-kind, independent, data-driven benchmark recognizing the top-performing Holter recorders based on measurable clinical signal quality. |